Returns & Refunds Policy
All information provided on the products on this website is intended as a guide only. Dimensions and weights are only approximate, as are colours. If you are ordering goods that are out of stock we will dispatch them when they are received from our supplier. On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:
15 Bridge Road
Telephone: 01394 670233
If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt. We suggest for your own protection you use 1st class registered post. Any refunds will be issued once we have received the goods, in there original condition. This refund only includes the total of goods sent not the delivery charge. We will not charge a restocking fee for returned items. Any goods with manufacturing faults on arrival will be replaced or refunded.
This does not affect your statutory rights.